SSAFA South East Wales

We are the South East Wales branch of SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. Founded in 1885, we’re extremely proud of our long-standing heritage and of all the work we do with inspiring people from South East Wales, across the UK and around the world.

We have two offices (Maindy Barracks, Cardiff and Raglan Barracks, Newport), staffed by volunteers Monday, Wednesday and Friday, 09.30-12.30. Please do pop in to see us if you have anything you would like to discuss, or email sewales.branch@ssafa.org.uk to make an appointment. You can also email us if you have any collection tins you would like to return. 

 

Christmas Opening Hours.

SSAFA’s Regional Offices are closed for the festive period from Tuesday 24th of December at 1400 until Thursday 2nd of January 2025 (Friday 3rd of January for Scotland). Any emails or voicemails left over this period will be responded to in the New Year.

Forcesline will close on Tuesday 24th December at 1400, re-opening at 0900 on Friday 27 December 2024. The service will then again close at 1600 on 31 December 2024 and re-open at 0900 on Thursday 2 January 2025.

For urgent emotional support, we would encourage you to contact the Samaritans Veterans Hub on 116 123, for support which is available 24/7.

 

Upcoming Events 

Why not come along and see us at one of the following events:

 

SSAFA Cardiff 5k Road Race Series 2025

The 2025 edition of the race series is live and this year’s dates have been confirmed! As usual, the races will be held on three Wednesday evenings (one per month) and the Blackweir Tavern on North Road in Cardiff will form our race headquarters.

Race 1 - Wednesday 21 May 2025
Race 2 - Wednesday 25 June 2025
Race 3 - Wednesday 23 July 2025

Find out more and register here.

 

Need help fundraising?

If you have any questions about fundraising in Wales or any other community activities, then please get in touch with our Community Engagement Coordinator:

Jessica.Carey@ssafa.org.uk

07385 513 079

 

South East Wales Branch is part of the SSAFA Wales Hub.  All local enquiries are responded to by our Wales team, who can be contacted via wales.region@ssafa.org.uk or on 029 2294 1004, or by using the webform below.

Want to find out more about what SSAFA and our friends and supporters are up to across Wales? Join us on our new SSAFA Wales Facebook group, here.

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Contact branch

Opening times: Monday to Friday, 09:30-17:00

Telephone number: 029 2294 1004

If you need urgent help, you can contact Forcesline on

0800 260 6780

Or talk to our Forcesline advisors online with our new live chat service.

Live Chat

We are open 09:00 - 17:00, Monday to Friday.

Meet the team

The team at SSAFA South East Wales is dedicated to helping veterans, service personnel, and their families, in the local community. Our commitment is to provide support with experienced, non-judgemental and friendly advice, as well as a variety of practical services that cover a range of emotional, practical and financial issues. We are proud to say that we help our Armed Forces family whenever they need us, for as long as they need us. Here at SSAFA South East Wales, we have a variety of different personalities that together make our team so special.

Fran Parsons

Branch Administration Coordinator and Caseworker

Fran worked for MOD Infantry Records for 6 years followed by 32 years in HM Courts Service. Fran joined SSAFA in 2011 as a Volunteer Caseworker and Branch Secretary for the former SSAFA Cardiff & The Vale Branch, and has since undertaken the additional role of Branch Administration Coordinator in order to continue to provide assistance/support to the Armed Forces community.

Nicholas Beswick

Community Engagement Volunteer/Caseworker

After serving thirty years in the Fusiliers, Nicholas moved to the Brecon Beacons and worked for a defence contractor until he retired in 2020. To continue to support the Services he trained as a caseworker during the Covid lockdowns and now also helps with mentoring new caseworkers for the South East Wales area.

James Powell

Branch Fundraising Coordinator and Digital Marketing Volunteer

James is Fundraising Coordinator and Digital Marketing Volunteer for SSAFA South East Wales. “I run the fundraising events in our area,” says James “But I also do marketing and other things like IT training". James, who comes from a civilian background himself, is continuing his personal development with Certificate in Fundraising. This qualification is designed for practitioners responsible for the frontline implementation of fundraising activities.

Volunteer with us

We love what we do. The sense of pride you get when you know you’ve helped someone get their independence and dignity back is extraordinary. Through volunteering for SSAFA South East Wales, you’ll have the chance to meet some truly inspiring people, with stories you’ll never forget. You’ll also gain new skills and experiences, but most importantly, you’ll make a difference in the lives of those who have dedicated their lives, often at great sacrifice, to protect and serve our country.

Available roles